In working to build trusting and collaborative relationships, add these tools to your repertoire:
Self-talk: When I have a “run in” with another person, I often talk my way through it by looking in the mirror. Facing my own reflection, (this holds me accountable to myself), the questions I ask myself include:
“What role did you play in that misunderstanding, miscommunication or conflict?”
- What are your underlying assumptions?
- Why is this difficult for you?
- What do you really want?
- Why is that so important to you? To your self-concept?” (Yes, I talk to myself a lot! In the car, the bathroom mirror, in my sleep).
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