When a leader perceives that “it’s my job to make everyone happy”, they find themselves running in circles. Eventually they exhaust themselves and their teams. Why? Because everyone wants different things from their manager and leader. Collectively, they want relationships with one another that are based on mutual respect, and they want to produce excellent quality work (service, product, experience, etc.). Trying to build consensus on issues that don’t warrant the time and energy typically waters down focus from what people really want to improve (e.g., the ineffective, stale, and redundant bi-weekly leadership meetings).
Meanwhile, confidence in the leader is waning. Everyone is wondering “Do they want to lead?” “Can they?" “Are they both willing and able?”
If you report to one of these reluctant leaders, what can you do to improve the situation?
Meanwhile, confidence in the leader is waning. Everyone is wondering “Do they want to lead?” “Can they?" “Are they both willing and able?”
If you report to one of these reluctant leaders, what can you do to improve the situation?
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